Have You Already Purchased One Of Our Weight Loss Programs?
If you have, simply use your Receipt Number to gain direct contact with our Team
of Qualified Dietitians, Absolutely FREE! (Value $75/hr) They are ready
to help you 24/7 with personal guidance and all the care
you may need during your weight loss phase.
Alternatively you are able to contact our Customer Care Department by using the form below.
Or, maybe your question has already been answered on our Frequently Asked Questions page
If your question is regarding Postage or Payments you may chat now with our Live Help Desk.
Select the Department you would like:
Please tell us your Name:
Which Email address should we reply to?
Please explain your question or concern:
We would also greatly appreciate any feedback
or suggestions that you may have which could
Help us to improve our level of service to you:
CONTACT US BY POST
POSTAGE/PAYMENTS DEPT
WEIGHT LOSS DIVISION
MANAGERS OFFICE
Diet Plan Choices
Postage & Payments
Att: Sebastian Turas
P.O. Box 1187
SOUTHPORT BC,
QLD, Australia
Diet Plan Choices
Weight Loss Lab
Att: Jennine Golds
P.O. Box 2582
BYRON BAY,
NSW, Australia
Diet Plan Choices
Center Management
Att: Douglas Williams
P.O. Box 2582
BYRON BAY
NSW, Australia
Please allow between 3 - 5 working days for your envelope to
arrive at our location, plus an additional 48 hours for our reply.
Direct email is always our preferred method of communication
CUSTOMER CARE DEPT.
Our Customer Care Representatives are ready to assist you with any intricate
questions you may have about any aspect of our Weight Loss Programs, payment
options and/or delivery methods. We are happy to assist you in every way
possible. Our Representatives are available from Mon - Sat, 7am - 11pm AEST
and will usually reply to standard emails within 15 minutes from the time they are
received. If however your email has not been responded to within this time frame
please continue your patience as we do often experience a high volume of inquiries.
C.Care Rep #1:
C.Care Rep #2:
C.Care Rep #3:
LIVE Helpdesk #1:
LIVE Helpdesk #2: Patricia Goode
Thaliana Clarkson
Jane Tallows
Jennifer White
Tiffany Willis
If you have a concern related to either payments or deliveries then save yourself
the wait and chat now with our Live Helpdesk via our Instant Messenger Window.
To contact either of the above Live Helpdesk Representatives simply Click Here.
Please note at this time our Live Chat Representatives are available exclusively to
answer only postage and payment related concerns, therefore for all other inquiries
you will need to email our Customer Care Department at:
C.Care Supervisor: Keith Simmons
We are constantly monitoring and improving the level of our service we offer our
clients, so if you have a concern, complaint or suggestion about any of the above
Customer Service Representatives please don't hesitate to contact Keith Simmons
directly and explain your opinion. We take all feedback seriously and handle all
suggestions anonymously, so please feel welcome to tell us your thoughts.
AFTER-SALES TECHNICAL SUPPORT
Our After-Sales Technical Support Department has been split into two separate
divisions for the purpose of offering you a higher level of quality service.
DIVISION 1: DPC DIETITIANS & NUTRITIONISTS
DietPlanChoices is currently offering the upgrade to Free email correspondence
with our team of highly qualified Dietitians and Nutritionists. This is an exclusive
offer which enables you to gain advanced answers to your own personal weight
loss questions or problems that you may be struggling with. Please note this offer
is strictly only available for existing clients who have recently purchased one of our
Weight Loss Programs and is emailing while your support ticket is still valid. Make
sure to enter your receipt number upon emailing otherwise our Dietitians will be
unable to recognize you as an existing client and thereby re-direct your email.
Diet Support Rep #1:
Diet Support Rep #2:
Diet Support Rep #3:
Diet Support Rep #4:
Diet Support Rep #5:
Diet Support Rep #6:
Diet Support Rep #7:
Dr.Jennine Golds.PhD,R.D
Dr.Kyoto Ashia.PhD,R.D
Jessica Belle,R.D
Effie Papas,R.D
Dr.Michael Paulino.PhD
Joanna Twinson,R.D
Emilio Banderas,R.D
Our Team of Dietians are ready to help you 24/7 so your time zone does not matter.
To contact any one of the above Dietitians send your email & receipt code directly to
so the appropriate Dietitian can be assigned to you
DIVISION 2: POSTAGE & PAYMENTS DEPT.
Technical Coordinator: Sebastian Turas
Accounts & Billing: Raquel Fernandez
Disputes & Reversals: Timothy Spencer
Downloads & Delivery: Joshua Müller
Merchant Accounts: Angela Davenport
P&P Live Helpdesk #1:
P&P Live Helpdesk #2:
Jennifer White
Tiffany Willis Available for Live Chat exclusively only for Postage & Payments related inquiries.
STAFF VACANCIES
If you are a Professional Dietitian, Doctor or Nutritionist who enjoys helping people
then email a digital copy of your resume to the above email address and be sure to
include as many details about yourself. If you are the type of professional we are
looking for then Amanda Davenport will be in contact with you shortly after. We look
forward to having you join the expansion of our thriving Organization. Thank you
Recruitment Manager: Amanda Davenport
CENTER MANAGEMENT
We are constantly monitoring and improving every detail of our entire website so if
you have any serious concern, complaint or suggestion about a particular aspect of
dietplanchoices.com including any of the above Corporate members, please don't
hesitate to contact Kathlene Maine and inform her of your concern. It is your
suggestions which help us to continually evolve DietPlanChoices.com into a
reputable, user-friendly business for all to enjoy. For your comfort your email will
be handled anonymously and will only be replied to if you request correspondence.
Corporate Manager: Kathlene Maine
ADVERTISING & MARKETING DEPT.
Advertise with us! If you own a health-related website and you are interested to
expand your reach to new groups then contact Marko Andreou to discuss methods of
how we can provide your business with positive exposure on DietPlanChoices.com.
Likewise, we are constantly acquiring new methods of strategic advertising with a
positive ROI. If you have a suggestion on how we can work together, let us know.
Marketing CEO:
Project Manager:
Staff Supervisor: Marko Andreou
Bruce Steel
John Armstrong
SEO Strategist: Marko Andreou
If you own a health-related website and would like to link to us or propose any
other seo-related suggestion, send us an email. In many cases we will reciprocate.
AFFILIATE PROGRAM & STRATEGIC ALLIANCES
If you own either a health-related website or a popular mailing list and would like to
make a great side income by promoting our successful weight loss programs then
we welcome you to
Join Our Affiliate Program and start making money immediately.
If you would like to explore other ways to generate income with DietPlanChoices.com
then contact Leo Lavithis to discover an endless variety of possibilities on how we can
work together. We are interested in all kinds of joint-ventures & strategic partnerships.
Affiliate Manager:
Staff Supervisor:
Public Relations: Leo Lavithis
Costas Andros
Daniella Elson
MEDIA MANAGEMENT
Media Manager:
Staff Supervisor:
Operations Admin: Leo Lavithis
Benjamin Turner
Tracey Rodriguez
WEBSITE DEVELOPMENT
If you would like to offer any feedback or suggestions regarding the website, design,
images or advertising banners etc, email 
and address
the appropriate person you wish to communicate with. We will have them reply to you.
Webmaster:
Programming: David Chen-Li
Marko Andreou
Tommy Lim
Victor Jennings
Image Designs: Marko Andreou
William Paulino